"The course gave the travel agents an increased insight in areas of marketing, finance, strategy and people management and already most have taken steps to implement what they have learnt. To me, what sets Transitions apart from other training companies is its ability to adapt to the diversity of the group. They show a genuine interest in people and a willingness to get to know your specific market. I observed the delivery of the Worldchoice Growth Programme and it was fascinating to watch even the most sceptical being converted and learning to think differently about their business.

As a result of the impact on the agents involved, we are already looking at a second course for 2006, as well as developing with Transitions stand-alone units on finance and marketing for our agents"

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